Racheli Cooper, Chief Editor.
iMemories is the better overall choice in our YesVideo vs iMemories comparison. In the ongoing debate about YesVideo vs iMemories, it offers the strongest balance of mixed-media support, free digital-master downloads and convenient app-based sharing. However, YesVideo now directs new customers to Capture, and Capture is the better option if you want published SD, Full HD and 4K delivery tiers, included minor tape repair, audio conversion, bound-album scanning or a participating retail drop-off route.
The name change is important. This is no longer a comparison between two unchanged legacy services. The current decision is effectively Capture, formerly YesVideo, versus iMemories. We checked each provider's current direct-order pages, prices, formats, delivery choices and processing estimates in 2026.
When deciding between YesVideo vs iMemories, we checked each provider's current direct-order pages, prices, formats, delivery choices and processing estimates in 2026.
Quick verdict: Choose iMemories for a typical mixed box of family tapes, film and photos, especially if free downloads and easy sharing matter most. Choose Capture for clearer output-quality tiers, included minor repairs, broader unusual-media support or a direct order without buying a shipping kit.
The comparison of YesVideo vs iMemories highlights various aspects that families often consider, especially concerning quality and delivery options.
Is YesVideo Now Capture?
YesVideo still exists as the underlying company and an established name, but its consumer-facing route has changed. The current YesVideo website says that Capture continues the YesVideo service and tells customers to place new orders through Capture or a participating retail partner. Capture's current terms also identify the service as YesVideo/Capture.
For shoppers, the practical meaning is simple:
- Do not rely on an old YesVideo price, turnaround estimate or ordering tutorial.
- Use Capture's current direct quote or the exact retail partner's current terms.
- Retail prices and included shipping can differ from Capture's direct service.
- Older YesVideo reviews may describe an ordering system, cloud product or output package that no longer applies.
We are retaining this page's established YesVideo wording because people still search for the old brand. Every current recommendation on the page refers to Capture's active service rather than an obsolete YesVideo offer.
Historical YesVideo promotional video. YesVideo now directs new consumer orders through Capture, so any ordering, pricing or service details shown in older brand material may no longer apply.
YesVideo vs iMemories at a Glance
| Comparison point | Capture, formerly YesVideo | iMemories | Winner |
|---|---|---|---|
| Overall position | Strong mainstream alternative with wider specialist-media support | Pixoneye's best all-round mixed-media service | iMemories |
| Current ordering route | Direct through Capture or selected retail partners | Direct mail-in using a SafeShip Kit or suitable self-packed box | Tie |
| Videotape pricing | Currently $19.99 for SD, $29.99 for AI-upscaled Full HD or $39.99 for AI-upscaled 4K per VHS tape | Standard published price: $29.99 per tape. The SafeShip Kit, return shipping and optional services cost extra. | Depends on project and quality tier |
| Movie-film pricing | From $19.99 for a small 8mm reel; larger reels priced by size | Standard published price: $29.99 per 50 feet. Confirm the reel length and complete itemised quote. | Capture at current direct rates |
| Photo pricing | From $19.99 for the first 50 loose photos on the current direct page; albums, slides and negatives use separate prices | Standard published price: $0.99 per print, slide or negative. Count every item and confirm the complete quote. | Compare the exact project |
| Media breadth | Tapes, film, loose photos, albums, slides, negatives, digital media and audio | Tapes, film, photos, slides, negatives, DVDs and MiniDVDs; no audio-only conversion | Capture |
| Technical disclosure | Publishes SD, Full HD and 4K delivery tiers for VHS and more scan detail for some photo services | Offers standard and optional AI-enhanced results but publishes less native-resolution detail | Capture |
| Digital delivery | Downloadable files and 90 days of MemoryCloud access included with current direct offers | Free digital-master downloads and a 30-day iMemories Cloud trial | iMemories for permanent downloads and sharing |
| Ongoing cloud price | Currently $4.99 per month after the included period | $7.99 per month or $49.99 per year after the trial | Capture on monthly price |
| Repairs and failed media | Minor tape repair and case replacement included; blank or failed tapes are not charged on the current direct VHS service | Condition and convertible content are assessed before the final quote; included repair terms are less detailed | Capture |
| Published processing estimate | Typically 2 to 3 weeks after receipt | Online access estimated about one week after order approval and payment; inventory and shipping add time | Not directly comparable |
| Best for | Tiered video output, broad formats, repairs and selected retail access | Mixed family media, simple sharing and convenient app viewing | Depends on the collection |
These are current direct-order references, not permanent price promises. Prices and order terms can change, and Capture’s retail-partner prices can differ from its direct website. Confirm the complete checkout or itemised quote before sending irreplaceable originals.
Which Service Should You Choose?
Choose iMemories if:
- You have a normal mixture of VHS or camcorder tapes, home-movie film, prints, slides and negatives.
- You want free downloads of the completed digital masters.
- Easy viewing and private family sharing through an established app matter more than technical file specifications.
- The complete itemised quote is competitive for your collection.
- You prefer receiving a quote after the company inventories the contents rather than selecting every service tier in advance.
Choose Capture, formerly YesVideo, if:
- You want to select standard-definition, AI-upscaled 1080p or AI-upscaled 4K delivery for VHS.
- Your box includes audio cassettes, reel-to-reel audio, bound albums, old memory cards or other digital media that iMemories does not list.
- Included minor tape repair and no charge for blank or failed VHS transfers are important.
- You prefer to pack your own box and add a prepaid label only if required.
- A participating local retail route is more convenient than arranging a direct mail-in order.
Pricing and Total Order Cost
There is no single answer to whether YesVideo or iMemories is cheaper. The result depends on the media type, output tier, shipping route and optional extras.
Capture pricing
Capture's current direct VHS page prices one tape at $19.99 for a standard 480p file, $29.99 for AI-upscaled 1080p or $39.99 for AI-upscaled 4K. Small film reels currently start at $19.99. Loose photo scanning starts at $19.99 for the first 50 prints, while slides, negatives and bound albums have separate structures.
Digital downloads and 90 days of MemoryCloud access are included in current direct offers. A USB drive is currently $14.99 on the direct VHS page. A prepaid label starts at $12.99 one way or $24.99 for two-way shipping. Retail partners may advertise different base prices and can include shipping that the direct service charges separately.
iMemories pricing
iMemories publishes standard rates of $29.99 per videotape, $29.99 per 50 feet of movie film and $0.99 per photo, slide or negative. These rates cover digitisation only. Prices and terms can change, so confirm the current rates and complete itemised quote before approval.
The SafeShip Kit is a shipping product, not the digitisation charge. Return shipping, optional McKenzie AI enhancement, USB drives, DVD or Blu-ray copies and continuing Cloud access can increase the final total. Read our detailed iMemories cost guide before approving a large order.
Accepted Formats and Mixed-Media Projects
| Media category | Capture, formerly YesVideo | iMemories |
|---|---|---|
| Videotapes | VHS, S-VHS, VHS-C, Betamax, Video8, Hi8, Digital8, MiniDV and other listed professional or consumer formats | VHS, VHS-C, Betamax, Video8, Hi8, Digital8, MiniDV and MicroMini |
| Movie film | Regular 8, Super 8 and 16mm; current pages also discuss Double Super 8 and sound handling | 8mm, Super 8 and 16mm, with and without sound |
| Photos | Loose prints, bound albums and scrapbooks | Loose photo prints |
| Slides and negatives | Common 35mm and additional listed film formats | Slides and negatives; full subtype specifications are less detailed on the main order page |
| Digital media | Selected memory cards, USB drives, CDs, DVDs and other supported devices | DVDs and MiniDVDs |
| Audio | Audio cassettes, reel-to-reel and microcassettes are advertised | Not accepted as an audio-only service |
Capture wins on breadth. This matters when a family archive contains more than the common combination of VHS, 8mm film and loose photos. iMemories still covers the formats most households are likely to send and offers the more cohesive viewing and sharing experience.
Ordering, Shipping and Turnaround
How Capture works
- Select each media type and service tier through Capture, or use a participating retail partner.
- Pack the originals in a suitable box and either buy a prepaid label or arrange shipping yourself.
- Capture inventories and tracks the media at its Norcross, Georgia facility.
- The company processes the order and notifies you when the files are available.
- Download the files during the included MemoryCloud period and check the returned originals.
Capture currently estimates two to three weeks of processing after the facility receives a direct order. Shipping in both directions adds time. A retail partner can use different pricing, transport and timing, so check the receipt rather than assuming the direct-site estimate applies.
How iMemories works
- Order the SafeShip Kit or request instructions for using your own suitable box.
- Send the tapes, film, photos, slides, negatives or accepted discs.
- iMemories inventories the contents and provides a no-obligation quote.
- Review the media count, digitisation charges, return shipping and optional outputs before approval and payment.
- Review and download the completed files, then check the originals when they return.
iMemories currently estimates online access about one week after order approval and payment. That is not the same as one week from buying the SafeShip Kit. Initial shipping, inventory, approval and return of the originals make the total order longer. See our guide to how iMemories works for the complete process.
Digital Files, Cloud Access and Sharing
Both services provide downloadable files and a temporary cloud-viewing period. Neither cloud should be treated as your only long-term archive.
iMemories includes free downloads of the completed digital masters. Its app provides convenient viewing and family sharing, while the 30-day Cloud trial allows unlimited viewing, sharing and storage. Continued iMemories Cloud currently costs $7.99 per month or $49.99 per year. Optional USB, DVD and Blu-ray delivery costs extra.
Capture includes downloadable files and 90 days of MemoryCloud access on current direct offers. It also advertises optional Google Photos auto-save. Continuing MemoryCloud currently costs $4.99 per month, while USB and DVD options cost extra.
iMemories wins for its polished family-sharing experience and clear free-master download. Capture offers a longer included cloud period and a lower current monthly continuation price. With either provider, download every file promptly, verify that it plays correctly and keep at least two copies on storage you control.
iMemories promotional video showing its family-viewing and sharing proposition. This is provider-produced marketing, not independent Pixoneye testing.
Conversion Quality and Repair
Pixoneye cannot responsibly declare that one service always produces better images without sending matched media through controlled tests. The providers also disclose different amounts of technical information.
Capture publishes the clearer VHS delivery choices. Its standard tier is 480p, while the Full HD and 4K tiers use AI processing for deinterlacing, noise reduction, colour correction and upscaling. Capture says it creates a ProRes intermediate master before producing the selected output. That is useful process detail, but a 1080p or 4K-sized file cannot recreate genuine scene detail that the original VHS recording never captured.
iMemories offers standard digital conversion and optional McKenzie AI enhancement. The provider says this can improve clarity, colour and sharpness. Pixoneye has not independently verified those claims, and iMemories does not clearly publish the native capture resolution, bitrate, colour depth or archival file choice for every medium on its main pricing pages.
Capture also publishes stronger included-repair terms for ordinary VHS orders. Minor tape repair and case replacement are included, and blank or failed tapes are not charged on its current direct VHS service. Valuable moldy media, severely damaged tape and specialist sound film may still need a higher-touch laboratory rather than either mainstream service.
What Customer Reviews Can and Cannot Tell You
The third-party review evidence is not directly comparable. iMemories has a much larger current Trustpilot profile, while feedback for YesVideo and Capture is divided across two names and several retail partners. Capture's own website ratings and iMemories' own testimonial page are provider-controlled marketing sources, so they should not be compared as though they were identical independent samples.
When checked on 8 August 2026, iMemories had a 4.4 TrustScore from 1,474 Trustpilot reviews. Positive comments frequently concerned convenience, communication and easy family viewing. Lower-rated reviews raised issues involving total cost, download or playback problems, transfer quality and support. Read our fact-checked iMemories review for the fuller complaint analysis.
Capture's small Trustpilot sample is too limited to support a meaningful score comparison. Separate Better Business Bureau profiles and retailer reviews also make the brand-transition picture less clear. Treat individual complaints as warning signals to check terms and inventory media, not as proof that every order will have the same outcome.
How to Send Irreplaceable Media More Safely
- Make an inventory: photograph every tape, reel, disc and packet of images before packing.
- Add unique labels: use non-damaging external labels that match your inventory.
- Separate fragile media: isolate moldy, wet, broken or vinegar-smelling items and ask for written acceptance before shipping.
- Use tracking: retain the order number, carrier receipt and photographs of the sealed package.
- Review every charge: check the media count, digitisation charges, shipping, enhancement and outputs before authorising the final total.
- Check every digital file: look for missing sections, audio synchronisation problems, duplicate files and playback errors while support and reprocessing windows remain open.
- Keep independent backups: store the downloads on at least two separate devices or services before any trial access expires.
- Retain the originals: do not discard tapes, film or photos after the first transfer.
Alternatives to YesVideo and iMemories
Neither provider is best for every archive. Use a specialist when the media is damaged, unusually valuable or requires a documented archival specification.
| Alternative | Choose it when | Main tradeoff |
|---|---|---|
| Legacybox | You want a fixed-capacity kit, item barcodes and a simple box-size decision | Standard per-item value can be weak, especially for photos or an underfilled box |
| EverPresent | You need high-touch handling, organisation help, local options or support for a complicated family archive | Premium pricing and a service fee make small orders poor value |
| Legacy Digital | You need published film-transfer choices, in-house handling or more specialist technical discussion | A minimum order applies and the family-sharing platform is less polished |
| ScanCafe | Your project is mainly prints, slides or negatives and photo-specific scan choices matter | It is less compelling as a general app-led mixed-media service |
Compare the wider market in our guide to the best iMemories alternatives. For format-specific decisions, see the best VHS to digital services, best 8mm film conversion services and best photo scanning services.
Final Verdict: iMemories Wins Overall
iMemories wins this comparison for most families. It is Pixoneye's number-one broad digitisation service because it combines common mixed-media support, free digital-master downloads and the easiest family viewing and sharing experience. Its standard pricing, separate shipping costs, paid Cloud renewal and limited technical disclosure prevent an unqualified recommendation, so the final quote must be checked carefully.
Capture is the stronger specialist-enough alternative. It should be your choice when the box contains audio, albums or old digital media, when minor tape repair matters, or when you want to choose a published video delivery tier. It also ranks ahead of iMemories for dedicated 8mm film projects in Pixoneye's film-specific comparison.
The old conclusion that YesVideo is automatically faster is no longer defensible. Capture currently quotes two to three weeks after receipt; iMemories quotes about one week after approval for online access. Those estimates start at different stages and exclude different parts of the order journey.
Best overall for mixed family media and sharing
Best for tiered output, repairs and broader media
Frequently Asked Questions
Is YesVideo still in business?
YesVideo still exists as the underlying company and established service name, but its current consumer website directs new customers to Capture. Place a new direct order using Capture's current pricing and terms rather than relying on an old YesVideo offer.
Is Capture the same company as YesVideo?
Capture is the current consumer-facing service connected to YesVideo. YesVideo's website says Capture continues its digitisation service, and Capture's terms refer to YesVideo/Capture. Capture also fulfils services for selected retail partners.
Which is better, YesVideo or iMemories?
iMemories is our better overall choice for a normal mixed collection of family tapes, film and photos because it includes free digital-master downloads and offers convenient app viewing and sharing. Capture, formerly YesVideo, is better for published quality tiers, minor tape repair, audio, albums and old digital media.
Is YesVideo or iMemories cheaper?
It depends on the media, output tier and complete order cost. Capture currently starts at $19.99 per VHS tape for standard definition, while iMemories lists a standard price of $29.99 per tape. Include shipping, the SafeShip Kit, enhancement, physical outputs and Cloud renewals before comparing totals.
Is YesVideo or iMemories faster?
Capture currently estimates two to three weeks after receiving a direct order. iMemories estimates online access about one week after order approval and payment, but shipping and initial inventory occur first. Because the clocks start at different stages, obtain an order-specific estimate instead of treating either as automatically faster.
Do I need a cloud subscription with YesVideo or iMemories?
No continuing cloud subscription is required if you download and keep the completed files. Capture currently includes 90 days of MemoryCloud access, followed by an optional $4.99 monthly plan. iMemories includes a 30-day Cloud trial, followed by $7.99 per month or $49.99 per year.
Do YesVideo and iMemories return the original media?
Both services state that original media is returned after processing. Shipping charges and timing depend on the order route. Inventory every item before sending, retain tracking details and check the returned package against your list.
Which service is better for audio cassettes?
Capture is the appropriate choice between these two because it advertises audio cassette, reel-to-reel and microcassette conversion. iMemories does not list audio-only conversion among its accepted formats.
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A computer-science grad from the University of British Columbia and full-time digital nomad, Saundra Norton turns airport lounges and coffee shops into live test labs. She’s spent nine+ years benchmarking backup tools, SaaS productivity hacks and on-the-go gadgets—so readers can keep their data (and adventures) safe.
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