⏳ In a hurry? Then here’s your short Tenikle review summary: USD 29.99

Product Name: Tenikle 360 Phone Holder
Product Description: The Tenikle 360 is a flexible, suction-based phone mount designed to function as a tripod, grip, and stand across a wide range of surfaces. Its octopus-inspired design prioritises adaptability and portability.
Best For: Content creators, travellers, remote workers, and drivers who want one mount that works almost anywhere.
Offer price: 29.99
Currency: USD
Availability: LimitedAvailability
✍️ Real-World Test: My Hands-On Experience 🎥🌿
In hands-on testing, the Tenikle 360 proved far more adaptable than traditional mounts. It held securely on car dashboards, kitchen tiles, mirrors, and even wrapped around railings and branches during outdoor filming.
The flexible arms make fine angle adjustments easy, which is especially useful for overhead shots or awkward filming angles. Suction strength was reliable on clean, smooth surfaces, though it dropped noticeably on dusty or textured materials.
The biggest win is how often it actually gets used. Because it replaces several accessories, it earns a permanent place in a travel bag rather than being left behind.
Overall
-
Versatility & Use Cases
-
Suction Grip on Smooth Surfaces
-
Ease of Positioning
-
Overall Value for Creators
Pros
- 🐙 Extremely versatile design replaces multiple mounts
- 📱 Strong grip for phones and light devices
- 🎒 Compact and travel-friendly
- 🔄 Easy angle adjustments for creative shots
- 🧼 Washable silicone restores suction performance
Cons
- ⚖️ Not ideal for heavy tablets or cameras
- 🧱 Suction struggles on rough or dusty surfaces
- 🎨 Limited colour options
- 🕒 Minor learning curve for best positioning
If you are reading Tenikle reviews, you are probably frustrated with carrying multiple phone accessories that all do one thing poorly. Tripods are bulky, car mounts are single-purpose, and cheap suction holders often fail at the worst possible moment.
The Tenikle 360 positions itself as a genuinely flexible alternative: one compact gadget that works as a tripod, suction mount, and phone stand across multiple environments. Unlike generic mounts, it leans into adaptability rather than locking you into one use case.
This Tenikle review focuses on real-world versatility, holding strength, and day-to-day usability. Not marketing hype, but how Tenikle performs when used repeatedly by travellers, content creators, and everyday users.
📌 TL;DR The Tenikle 360 is a highly versatile, travel-friendly phone mount that replaces multiple accessories, offering strong suction, flexible positioning, and excellent everyday usability for phones and light devices.
Key Takeaways
- Acts as a tripod, suction mount, and phone stand in one device
- Flexible arms allow mounting on surfaces most holders cannot handle
- Strong suction performs best on smooth, clean surfaces
- Lightweight and compact enough for daily travel carry
- Ideal for phones, GoPros, and light tablets
- Not suitable for heavy or irregularly shaped devices
Why You’re Here & Product Overview

You are here because you want fewer accessories and more flexibility. Whether filming content, navigating while driving, or setting up hands-free video calls, most mounts solve only one of those problems.
The Tenikle 360 is built around three bendable silicone arms with integrated suction cups. This design allows it to grip flat surfaces, wrap around poles or branches, or stand independently as a mini tripod.
What it does well is adapt quickly to different environments. What it does not do is replace heavy-duty tripods or professional mounting systems. Its value lies in convenience and creativity, not industrial strength.
Key Features and Specifications
- Flexible Silicone Arms – Shape them to wrap, grip, or stand
- 360° Swivel Mount – Adjust your device to any viewing angle
- Ultra-Strong Suction Cups – Sticks to smooth surfaces (glass, tiles, dashboards)
- Weight Capacity – Holds up to 2 lbs (phones, tablets, GoPros)
- Portable Build – Foldable, lightweight, and travel-ready
Design and Build Quality

The Tenikle 360 boasts a unique octopus-inspired design that sets it apart from traditional phone mounts and tripods. Its flexible arms and strong suction cups offer versatility for various mounting scenarios.
Materials and Ergonomics
The Tenikle 360 is made with high-quality, durable materials that ensure long-lasting performance. I've found the silicone-like material to be both flexible and sturdy, allowing for easy manipulation without feeling flimsy.
The ergonomic design makes it comfortable to handle and adjust. Each tentacle arm can be bent and twisted to achieve the perfect angle for your device. This flexibility is particularly useful when trying to mount your phone in tight spaces or awkward positions.
The suction cups at the end of each arm provide a secure grip on smooth surfaces. I've tested them on glass, metal, and plastic with impressive results. The main suction base is especially strong, capable of holding heavier devices like tablets.
Design Philosophy
The Tenikle 360's design philosophy centres on versatility and convenience. Its octopus-inspired shape allows it to function as a tripod, mount, and grip all in one compact package.
I appreciate how the design eliminates the need for multiple accessories. Whether I'm setting up a time-lapse shot, mounting my phone in the car, or needing a stable grip for vlogging, the Tenikle 360 adapts to my needs.
The open-faced suction design is a clever touch, making it easy to attach and detach devices quickly. This feature is particularly handy when you need to switch between different shooting setups rapidly.
How to Use Tenikle 360
Setup is easy:
-
Unfold the legs and clean the surface.
-
Press suction cups firmly into place.
-
Adjust arms to create a stable base or wrap around an object.
-
Mount your phone or tablet.
-
Adjust the 360° arm for the best viewing angle.
💡 Tip: Clean suction cups after use to maintain grip!To remove, gently peel off the suction cups. I clean them after use to maintain stickiness. Remember to fold the legs when storing to keep it compact and protected.
Setup Process and Compatibility
Setting up the Tenikle 360 is straightforward, and it works with various devices. I've found it to be quite versatile in terms of compatibility.
Setup Process
The Tenikle 360 phone mount is easy to set up. I simply unpack it from its compact storage form. Then, I stretch out the flexible tentacle-like arms. To attach it to a surface, I press the suction cups firmly against it. For uneven surfaces, I can bend the arms to create a stable base.
To mount my phone, I gently press it against the suction cups on one of the arms. The strong suction holds it securely in place. If I need to adjust the angle, I can easily bend the arms to get the perfect position.
Compatibility
I've tested the Tenikle 360 with various devices, and it's quite versatile. It works well with most smartphones, including both Android and iOS models. The suction cups are strong enough to hold tablets too, though I'm careful not to exceed the weight limit of about two pounds.
It's not just for phones – I've used it as a camera mount for my small digital camera and GoPro. The flexible design means it can adapt to different device sizes and shapes. As a webcam mount, it's brilliant for getting the right angle during video calls.
The Tenikle 360 sticks to many surfaces:
- Glass windows
- Car dashboards
- Smooth walls
- Kitchen counters
This wide compatibility makes it a versatile tool for content creators and everyday users alike.
Benefits at a Glance
- No more dropped phones – Ultra-strong suction grips tightly
- No tripod needed – Wrap it around railings, desks, trees, car dashboards
- No hands? No problem – Perfect for video calls, cooking tutorials, or selfies
- Use it anywhere – Kitchen, car, beach, mountains, airplane tray…
- One tool, many uses – Mount + tripod + grip = less gear to carry
Real-World Use Cases

I've tested the Tenikle while:
- Filming overhead in the kitchen
- Wrapping it around car headrests on road trips
- Clamping it to trees for hiking photos
- Using it as a mini desk tripod for Zoom calls
- Filming underwater!
It stayed secure, even on bumpy roads and outdoor setups.
Maintenance, Care, and Durability

The Tenikle 360 is designed for easy upkeep and long-lasting performance. I'll share key tips for maintaining this versatile phone holder and discuss its durability.
Maintenance and Care
Keeping your Tenikle 360 phone mount in top shape is straightforward. I recommend cleaning it regularly with a damp cloth to remove dust and debris. For stubborn dirt, mild soap and water work well. Be sure to dry it thoroughly after washing.
The suction cups need special attention. I always make sure to clean them before each use to ensure maximum grip. A quick wipe with rubbing alcohol helps remove oils that can affect stickiness.
When not in use, I store my Tenikle in its protective case. This prevents damage and keeps the suction cups clean. It's best to avoid extreme temperatures, as they can affect the silicone material.
Longevity and Durability
I've found the Tenikle 360 to be quite robust. The silicone construction makes it flexible yet strong. It can withstand regular bending and twisting without breaking.
The device has impressive weight-bearing capacity. It can hold up to two pounds, suitable for phones, tablets, and small cameras. I've used mine for over a year with no signs of wear.
One potential weak point is the suction cups. With proper care, they maintain their grip for a long time. However, if they lose stickiness, the whole unit may need replacing.
In my experience, the Tenikle 360 lasts much longer than traditional phone holders. Its durability justifies the price, making it a sound investment for content creators and travellers alike.
Important Considerations For Decision-Making
When considering the Tenikle 360 phone mount, I find several key factors worth evaluating. Firstly, its versatility stands out. The bendable legs allow for creative positioning, making it useful for various scenarios.
The mount's strength is another crucial point. It can hold up to two pounds, accommodating phones and small cameras. This makes it suitable for content creators and photography enthusiasts alike.
Pricing is an important consideration. The Tenikle 360 ranges from £23 to £39, depending on size. While not the cheapest option, its multi-functionality may justify the cost for some users.
Durability is also vital. The silicone material provides a secure grip without leaving residue, which is a plus. However, long-term wear and tear should be considered.
Portability is a strong suit. The compact and lightweight design makes it easy to carry, ideal for travellers or on-the-go professionals.
Lastly, I'd consider the alternatives. While the Tenikle offers unique features, comparing it with traditional tripods or phone holders is worthwhile to ensure it meets specific needs.
Market Performance and Credibility
The Tenikle 360 phone holder has gained attention for its unique design and versatility. I'll examine its market performance, legitimacy, and expert opinions to provide a comprehensive assessment.
Market Performance and Legitimacy
The Tenikle 360 has gained popularity since its appearance and there are plenty of Tenikle Shark Tank update after the introduction. Its multi-functional design appeals to tech enthusiasts and casual users alike. The product's availability seems limited, which may indicate high demand or production constraints.
I've noticed the Tenikle 360 is priced at around £24 ($29.99 USD), positioning it as a mid-range option in the phone mount market. This price point suggests a balance between affordability and premium features.
The company appears to have a legitimate online presence, with active social media accounts and a professional website. Customer Tenikle reviews on various platforms indicate a generally positive reception, though I'd advise caution as with any product reviews.
Credibility Assessment
I've found that Tenikle has established credibility through its innovative design and practical applications. The product's suction cup technology and flexible arms offer versatility that sets it apart from traditional phone mounts.
User testimonials suggest the Tenikle 360 delivers on its promises of stability and adaptability. Many users praise its ability to securely hold devices in various settings, from car dashboards to kitchen counters.
However, I must note that long-term durability data is limited due to the product's relatively recent market entry. It's wise to consider this when assessing its overall credibility and value proposition.
Expert Opinions
Tech reviewers and industry experts have weighed in on the Tenikle 360 with largely positive feedback. One Tenikle review highlighted its wide range of use and ease of switching between devices, praising its versatility for phones, webcams, and cameras.
Experts appreciate the product's unique design, noting its ability to adapt to various surfaces and scenarios. The tentacle-like arms are often cited as a standout feature, providing stability and flexibility not found in traditional mounts.
Some experts have expressed minor concerns about the long-term durability of the suction cups. However, most agree that the Tenikle 360 offers excellent value for its price point and functionality.
Brand and Manufacturer Information
Tenikle, the innovative phone holder and tripod, has gained popularity since its appearance on Shark Tank. Here's what I've learned about the brand and manufacturer behind this unique product.
Brand Reliability
I've found Tenikle to be a reliable brand in the mobile accessory market. Their Tenikle 360° phone mount has received positive feedback from many users. The company stands behind their products with a satisfaction guarantee.
Tenikle's commitment to quality is evident in their product design. The flexible, tentacle-like arms are made from durable silicone that can withstand regular use. I've noticed they're constantly improving their products based on customer feedback.
Manufacturer Info
Tenikle was founded by Hans Dose, an entrepreneur with a background in product design. The company is based in the United States and manufactures its products there as well.
After appearing on Shark Tank, Tenikle secured a deal with Daymond John. This partnership has helped the brand expand its reach and improve product availability. I've seen that Tenikle's manufacturing processes focus on sustainability, using recyclable materials where possible.
The company offers various sizes of their phone holder, catering to different devices and user needs. Their product line has expanded beyond phone holders to include other innovative mounting solutions.
Competition and Alternatives
The Tenikle 360 faces stiff competition in the phone mount market. Let's explore how it stacks up against rivals and look at some alternatives you might consider.
Competition and Market Presence
The Tenikle 360 has gained attention since its appearance on Shark Tank, but it's not alone in the phone mount space. Traditional tripod makers like Manfrotto and Joby offer strong competition with their established brand recognition and wide product ranges.
Newer entrants like Xenvo and Fotopro are also vying for market share with innovative designs. The Tenikle's unique octopus-like design helps it stand out, but it's in a crowded field.
I've noticed that while Tenikle has a growing online presence, it's not as widely available in brick-and-mortar stores as some competitors. This could limit its reach to customers who prefer to see products in person before buying.
Alternatives to Consider
If you're looking for alternatives to the Tenikle 360, there are several options worth considering:
- Joby GorillaPod: A flexible tripod with wrappable legs, great for uneven surfaces.
- Manfrotto PIXI: A compact tabletop tripod that doubles as a comfortable handgrip.
- Xenvo SquidGrip: Another tentacle-style mount with strong suction cups.
- PopSocket PopGrip: A simpler option for basic phone holding and propping.
Each of these offers different features that might suit your needs better than the Tenikle 360. The GorillaPod, for instance, is excellent for outdoor use, while the PIXI is perfect for desktop vlogging.
Comparative Analysis Table
| Feature | Tenikle 360 | Joby GorillaPod | Manfrotto PIXI | Xenvo SquidGrip |
|---|---|---|---|---|
| Design | Octopus-like | Flexible legs | Compact tripod | Tentacle-style |
| Portability | High | High | Medium | High |
| Versatility | Very high | High | Medium | High |
| Price Range | £30-£40 | £20-£50 | £25-£35 | £25-£35 |
| Weight Capacity | Up to 900g | Up to 1kg | Up to 1kg | Up to 800g |
This table gives a quick overview of how the Tenikle 360 compares to its main rivals. While the Tenikle offers great versatility, other options might be better suited for specific use cases or budgets.
Product Evolution and Key Improvements
The Tenikle 360 has undergone several changes since its inception. These improvements have made it more versatile and user-friendly. Let's explore how the product has evolved and the key enhancements that have been made.
Product Evolution
The Tenikle 360 started as a simple phone holder but has grown into a multi-functional device. It now comes in different sizes to cater to various needs. The mini size costs £23.50, the medium £30.80, and the large £38.70.
I've noticed that the design has been refined over time. The tentacles are now more flexible and sturdy. This allows for better grip and positioning. The suction cups have also been improved for stronger adhesion.
The material used has been upgraded to high-quality silicone. This makes the Tenikle 360 more durable and resistant to wear and tear. It also doesn't leave any residue on surfaces when removed.
Key Improvements
One of the most significant improvements is the 360-degree movement. This feature allows for more creative angles when taking photos or videos. It's particularly useful for vloggers and content creators.
The weight capacity has been increased. The Tenikle 360 can now hold up to two pounds. This means it can support not just phones, but also small cameras like GoPros.
The suction technology has been enhanced. It now provides a more secure grip on various surfaces. This makes it ideal for use in cars, on windows, or even on rough textures.
Lastly, the compact design has been further refined. It's now even more portable, making it perfect for travellers who need a reliable phone mount on the go.
Environmental and Ethical Considerations
The Tenikle 360 raises important environmental and ethical questions. I'll explore its impact on the planet and potential concerns about its production and use.
Environmental Impact
The Tenikle 360 is made of silicone, which isn't biodegradable. This means it won't break down naturally in landfills. However, silicone is durable and can last for years, potentially reducing waste from frequent replacements.
The product's packaging is minimal, which is a plus. It comes in a small box without excess plastic. This helps cut down on packaging waste.
One environmental benefit is that the Tenikle 360 can replace multiple gadgets. By serving as a phone mount, tripod, and holder, it might reduce the need for separate devices. This could lead to less overall electronic waste.
Ethical Concerns
The main ethical question about the Tenikle 360 is its production process. I couldn't find clear information about the company's labour practices or manufacturing standards. This lack of transparency is a bit worrying.
There's also the issue of electronic waste. While the Tenikle 360 is durable, it will eventually need replacing. The company doesn't seem to offer a recycling programme for old units.
On a positive note, the Tenikle 360 can improve accessibility. Its flexible design makes it easier for people with limited mobility to use their devices. This inclusive aspect is a definite ethical plus.
Users' Tenikle Reviews
For our Tenikle review, let's take a look at what users have to say about this universal mount flexible suction tripod. People have shared their thoughts on Tenikle across different platforms. I've looked at what users are saying to give you a clear picture of real-world experiences with this product.
TrustPilot Insights
On TrustPilot, Tenikle has received mostly positive feedback. Many users praise its versatility and ease of use. They like how it can stick to various surfaces, making it handy for different situations.
One user mentioned, “I love how I can attach it to my car window for GPS navigation”. Another said, “It's perfect for hands-free video calls at home or in the office”.
Some users noted the strong suction cups, saying they felt confident their devices were secure. A few did mention it can be a bit bulky to carry around, but most felt the benefits outweighed this minor issue.
Reddit Discussions
Reddit threads about Tenikle show mixed opinions. Many users appreciate its unique octopus-like design, finding it fun and functional.
One Redditor wrote, “It's surprisingly sturdy. I've used it to hold my phone in some weird places for timelapses”.
Some users did raise concerns about long-term durability, especially of the suction cups. A few mentioned they wished it came in more colour options.
There were also discussions about its price, with some feeling it was worth the investment, while others thought it was a bit steep for what it offers.
Amazon Feedback
Amazon Tenikle review are generally positive. Many customers rate it highly for its flexibility and grip strength.
One Tenikle reviewer wrote, “I've used it as a car mount, a tripod, and even to hold my tablet while cooking. It's so versatile!”
Some users did report issues with the suction cups losing strength over time. A few also mentioned it can be tricky to position at first, but most said they got the hang of it quickly.
The compact size and portability were frequently praised, especially by travellers and content creators who need a reliable mount on the go.
What Users Say (and What to Know)
Some users mentioned that suction weakens over time or on dusty surfaces. This can be fixed by cleaning the suction cups before use. Others found a slight learning curve—like adjusting the arms properly. But once set up, most agree it’s reliable and useful.
Customer Service and Support
Tenikle's customer service has received mixed feedback from users. I've looked into both positive and negative experiences to provide a balanced view of their support system.
Customer Experiences
I've found that some customers praise Tenikle's service. They report quick responses and helpful solutions. But not all experiences are positive. Some buyers have faced issues with long wait times and unhelpful replies. One customer waited weeks for a response about a return. Another got only a generic message when asking about a missing item.
It's clear that response times vary greatly. Some get help within hours, while others wait days or weeks. This inconsistency seems to be a key issue.
After-Sales Service
Tenikle offers a warranty, but details are hard to find. I've seen mixed reports about how they handle returns and replacements. Some users struggle to return faulty products. They face slow responses and unclear processes.
On the bright side, when Tenikle does respond, they often try to make things right. They've sent replacements for damaged items in some cases. But the process can be slow and frustrating for customers.
I think Tenikle could improve by setting clear expectations for response times and return policies. This would help build trust with their customers.
Tenikle Pricing
Next up in our Tenikle review, is it expensive?
The Tenikle 360 offers several buying options and policies to consider. I've researched the key details to help you make an informed decision.
Pricing and Discounts
The Tenikle Suction Tripod will set you back by $29.99, excluding taxes and shipping, and you get a 10% discount on your initial purchase.

This price point puts it in the mid-range for phone mounts. I've found that Tenikle occasionally runs promotions, especially during holiday seasons.
To get the best deal, I recommend:
- Checking their official website for current offers
- Signing up for their newsletter for exclusive discounts
- Looking out for bundle deals if you need multiple units
Keep in mind that prices may vary slightly depending on the retailer.
Cost-Effectiveness
When assessing the Tenikle 360's value for money, I consider its versatility. Unlike traditional mounts, it can be used in various settings due to its flexible design.
The device's durability is another factor. Its sturdy construction means you won't need to replace it frequently, saving money in the long run.
For content creators or frequent travellers, the Tenikle 360's multipurpose nature could replace several single-use mounts, potentially offering better overall value.
Refund and Return Policies
Tenikle offers a 30-day money-back guarantee on purchases made through their official website. This policy allows you to try the product risk-free.
To initiate a return:
- Contact their customer service
- Explain your reason for return
- Follow their instructions for shipping
Be aware that items bought from third-party retailers may have different return policies. Always check the specific terms before purchasing.
Warranty Information
Tenikle provides a one-year limited warranty on the 360 phone holder. This covers manufacturing defects and faulty materials.
The warranty doesn't cover:
- Normal wear and tear
- Accidental damage
- Improper use
To claim warranty service, you'll need to provide proof of purchase. I recommend keeping your receipt in a safe place.
Delivery and Shipping Options
Tenikle ships to most countries worldwide. Delivery times and costs vary depending on your location.
For US orders:
- Standard shipping: 5-7 business days
- Express shipping: 2-3 business days
International orders typically take 7-14 business days. Customs fees may apply for international shipments.
Tenikle often offers free shipping on orders over a certain amount. Check their website for current promotions.
Where to Buy
You can purchase the Tenikle 360 the Official Tenikle website which offers the full range of products and direct customer support
Other Stores
- Amazon: Convenient for Prime members, but check seller credentials
- Select tech retailers: Availability may vary
I recommend buying from the official website or authorised retailers to ensure you receive a genuine product and full warranty coverage.
When purchasing from third-party sellers, be cautious of counterfeit products. Always verify the seller's reputation and return policy before buying.
Best to still with the official site and avoid reseller sites like that of Amazon, Facebook Marketplace and eBay for possible fake products and refund policy issues.
Conclusion & Personal Recommendation
The Tenikle 360 stands out because it genuinely replaces multiple tools rather than pretending to. Its flexible design unlocks creative mounting options that rigid tripods simply cannot offer.
This is an excellent choice for travellers, vloggers, and anyone who values adaptability over bulk. If you need a heavy-duty studio tripod, this is not it. If you want one clever gadget that works almost anywhere, Tenikle delivers.
FAQ
Tenikle offers unique phone mounting solutions with innovative features. In this Tenikle review, let's explore some common questions about this versatile product and its evolution.
How does the Tenikle 360 differ from the original Tenikle?
The Tenikle 360 is an upgraded version of the original model. It boasts 360-degree flexibility, allowing for more versatile positioning. This enhancement makes it easier to capture photos and videos from various angles.
The 360 model also has improved suction cups for stronger grip on different surfaces.
What are the key features and benefits of the Tenikle suction tripod?
The Tenikle suction tripod offers several standout features. Its bendable arms allow for easy adjustment to any angle. This flexibility is perfect for creative shots and stable positioning.
The strong suction cups can hold over 100 times the tripod's weight. This ensures your devices stay securely in place during use.
In what ways has the Tenikle brand evolved since appearing on Shark Tank?
Since its Shark Tank appearance, Tenikle has expanded its product line. The company now offers more versatile mounting solutions for various devices.
Tenikle has also improved its designs based on customer feedback. This has led to enhanced functionality and durability in newer models.
What are consumers' opinions on the durability and versatility of Tenikle mounts?
Many users praise Tenikle mounts for their versatility. The ability to stick to various surfaces is a commonly highlighted feature.
Some consumers note the durability of the product, mentioning its ability to withstand regular use. However, long-term durability may vary based on usage and care.
How has the Tenikle net worth fluctuated since its inception?
I don't have specific data on Tenikle's net worth fluctuations. The company's value likely increased after its Shark Tank appearance due to increased exposure.
Product expansions and improvements may have also positively impacted the company's worth. However, exact figures aren't readily available.
That's All For Now
I've covered a lot about the Tenikle 360 phone mount in this Tenikle review. It's a unique gadget that's caught my eye for its versatility and clever design.
Smart gadgets earn their place by being used, not admired. The Tenikle 360 succeeds because it solves real problems across many situations without adding friction. For flexible, everyday mounting, it remains one of the most practical options available.




Do not buy: Poorly designed, HORRIBLE customer “service.” Great idea that simply does not function: will not reliably stick to surfaces risking your $2000 camera or $1200 smart phone. Customer service literally takes months to reply or does not reply at all.
After 8 emails with Tenikle “Support” to return 2 original Tenikle units, they refuse to process a refund. The suction only works on limited hard smooth surfaces and not in heat or cold. It is large and would obstruct vision if used on a windshield. Unopened units were returned in December in their original packaging at my cost, since they did not provide the promised postage paid label. Each time they (eventually) replied, it was to request more information including finally asking for a photo of the already returned product. Having now delayed so long, they are finally actually following a policy for refunds within 180 days.
DO NOT PURCHASE THIS PRODUCT UNLESS YOU ARE QUITE SURE YOU WILL KEEP IT. CHECK THE BETTER BUSINESS BUREAU FOR MULTIPLE COMPLAINTS.
I ordered 1 and when my order was processed they charged me for 2, I sent a email right away and got a email back that they would refund me for the 2nd one. OVER 3 WEEKS LATER got email saying it would ship soon on email they had my payment as being charged for 2 , I decided to wait to see what came as it was not going to be a Christmas gift any longer. 2 where in the package, so am I to give a single gift of 2 NO I ORDERED 1. I DONT EVEN WANT TO DEAL WITH THIS COMPANY ANYMORE GOING TO CALL CREID CARD COMPANY SEE IF THEY CAN HELP ME GET MY MONEY BACK. And as a very late Christmas gift I haven’t seen the person use it YET. Might I suggest if buying this item buy for yourself not others. Feel like I have been robbed by this company. BEWARE !!